What is your return policy?

By |2016-11-21T23:35:29+00:00November 21st, 2016||

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, (a) your item must be unused and in the same condition that you received it; (b) your item must be in the original packaging; and (c) your item needs to have the receipt or [...]

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How do I process a return?

By |2016-11-21T23:09:07+00:00November 21st, 2016||

Our customer's happiness is our number one goal. So if for whatever reason you don't love the product you ordered even after you opened it, just contact us and we will do everything we can to take care of this for you. You can contact us directly at returns@oojra.com. If you purchased our products on [...]

Whoops, I opened my package and there’s something wrong. What do I do?

By |2016-11-21T23:03:42+00:00November 16th, 2016|, |

At Oojra,  our customer's happiness is our number one goal. And we are dedicated to giving you a great experience. If there is something wrong with the product that you received please contact us immediately at customerservice@oojra.com so we can take care of this issue for you. If you can include images of the issue, [...]

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